Stuck Loading at 99%

If you are integrating with WordPress or WooCommerce, start here.
melissasms
Posts: 7
Joined: Tue Sep 25, 2018 5:52 am
Contact:

Re: Stuck Loading at 99%

Postby melissasms » Wed Sep 26, 2018 6:45 am

I think I moved them to the footer, but now the hotspot does not work and I get this error:

VM2211:1 Uncaught TypeError: Cannot read property 'settings' of null
at WR360.bN.eT (eval at <anonymous> (imagerotator.js?ver=3.1.4:4), <anonymous>:1:48014)
at WR360.ImageRotator.qf (eval at <anonymous> (imagerotator.js?ver=3.1.4:4), <anonymous>:1:113330)
at eval (eval at <anonymous> (imagerotator.js?ver=3.1.4:4), <anonymous>:1:113029)

WebSupport
Posts: 975
Joined: Thu Aug 23, 2012 11:35 am
Location: Pasadena, CA
Contact:

Re: Stuck Loading at 99%

Postby WebSupport » Wed Sep 26, 2018 6:52 am

Great progress! :)

Your hotpost config for this 360 product view is linking to a different view via this URL: "../contents/contents.xml" which is not present at this location looks like, i.e viewer can't find it when the hotspot is clicked. Please double check.

dgossage
Posts: 5
Joined: Mon Jun 03, 2019 4:00 pm
Contact:

Re: Stuck Loading at 99%

Postby dgossage » Mon Jun 03, 2019 4:07 pm

I too am getting the same issue of 99%

There is an error in the console... ERR Exception: Cannot read property 'F' of undefined

and the formatted VM1802 shows line 5503 highlighted

// JS CODE

5501____WR360.bZ.eF = function(lA, text) {
5502________if (window.console) {
5503____________window.console.log(lA + " " + text);
5504________}
5505____}

There are no duplicates on the page, there is only 1 shortcode pointing directly to the sampleshoe folder so the xml stands as it was downloaded.

Is this a simple fix.

WebSupport
Posts: 975
Joined: Thu Aug 23, 2012 11:35 am
Location: Pasadena, CA
Contact:

Re: Stuck Loading at 99%

Postby WebSupport » Tue Jun 04, 2019 7:03 am

Hi there!

Can you possibly share a link to the page with the error?

dgossage
Posts: 5
Joined: Mon Jun 03, 2019 4:00 pm
Contact:

Re: Stuck Loading at 99%

Postby dgossage » Tue Jun 04, 2019 7:55 am

Yeah sure, I've provided a link via email to support at webrotate360 dot com thank you for the fast response.

WebSupport
Posts: 975
Joined: Thu Aug 23, 2012 11:35 am
Location: Pasadena, CA
Contact:

Re: Stuck Loading at 99%

Postby WebSupport » Tue Jun 04, 2019 12:35 pm

Thanks for the link! Do you think you can remove the duplicate jquery script on line 405 in the footer of the page?

<script type="text/javascript" src="https://.../wp-content/themes/..../js/jquery.js"></script>

It would fix the issue right away.

dgossage
Posts: 5
Joined: Mon Jun 03, 2019 4:00 pm
Contact:

Re: Stuck Loading at 99%

Postby dgossage » Fri Jun 07, 2019 8:33 am

Excellent!!! Yes the duplicate jquery call was most certainly the issue, this has fixed the issue!

daouf
Posts: 2
Joined: Sat Nov 02, 2019 4:43 am
Contact:

Re: Stuck Loading at 99%

Postby daouf » Sat Nov 02, 2019 4:58 am

Hello there,

Currently, i m developping a website classified ads for cars and i want to try Webrotate to plug to my website
I have downloaded the FREE version of this product.

I've been trying to test the demo and i ve published some test to integrate in my website
but Unfortunately the integration does not work.

Here are the steps I've taken:

Installed the plugin
Add the shortcode [wr360embed name="view1" width="100%" height="500px" config="(my address)/wp-content/plugins/webrotate-360-product-viewer/360_assets/sampleshoe/config.xml"] into my page template

When I load the page, I've got a empty viewer area and nothing happens, it seem to be all little bit different from some post already discussed.

Please help.

WebSupport
Posts: 975
Joined: Thu Aug 23, 2012 11:35 am
Location: Pasadena, CA
Contact:

Re: Stuck Loading at 99%

Postby WebSupport » Sat Nov 02, 2019 9:36 am

Hi! Can you please share a link to the page with the issue?

daouf
Posts: 2
Joined: Sat Nov 02, 2019 4:43 am
Contact:

Re: Stuck Loading at 99%

Postby daouf » Sat Nov 02, 2019 12:51 pm

thx for your answer
Attachments
firefox_2019-11-02_22-28-30.png
the shortcode added
firefox_2019-11-02_22-31-23.png
firefox_2019-11-02_22-31-23.png (9.66 KiB) Viewed 17 times


Return to “WordPress and WooCommerce Integration”

cron