Google Analytics Integration

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mpeterson
Posts: 6
Joined: Mon Nov 09, 2020 2:39 pm
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Google Analytics Integration

Postby mpeterson » Mon Nov 09, 2020 2:42 pm

I checked the box in the back end for event tracking, but I'm not seeing anything show up in Google Analytics. How do I set this up?

WebSupport
Posts: 1092
Joined: Thu Aug 23, 2012 11:35 am
Location: Pasadena, CA
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Re: Google Analytics Integration

Postby WebSupport » Mon Nov 09, 2020 4:19 pm

Hi, thanks for the email with the link!

It doesn't appear that you have configured Google Analytics on the page with the 360 product view. It looks like you have implemented Google Tag Manager via a third-party plugin gtm4wp but it seems like it's not setup to use the GA analytics tag.

It's likely easier for you to just copy the code from your analytics dashboard instead of using the third-party plugin. Here's more details:

https://support.google.com/analytics/an ... 135?hl=en#

Let us know if you need assistance.

mpeterson
Posts: 6
Joined: Mon Nov 09, 2020 2:39 pm
Contact:

Re: Google Analytics Integration

Postby mpeterson » Tue Nov 10, 2020 11:44 am

We have a lot of event tracking set up through google tag manager and it's flowing into Google analytics. Does your plugin not work with the Univeral tracking tag?

WebSupport
Posts: 1092
Joined: Thu Aug 23, 2012 11:35 am
Location: Pasadena, CA
Contact:

Re: Google Analytics Integration

Postby WebSupport » Tue Nov 10, 2020 11:51 am

It can work either via a GA tag through the tag manager or a separate GA script.

mpeterson
Posts: 6
Joined: Mon Nov 09, 2020 2:39 pm
Contact:

Re: Google Analytics Integration

Postby mpeterson » Tue Nov 10, 2020 11:55 am

So then we have GA set up, I'm not sure why it's not working

WebSupport
Posts: 1092
Joined: Thu Aug 23, 2012 11:35 am
Location: Pasadena, CA
Contact:

Re: Google Analytics Integration

Postby WebSupport » Tue Nov 10, 2020 12:04 pm

I was referring to something like this which I can't seem to find on that page:


Code: Select all

<!-- Global site tag (gtag.js) - Google Analytics -->
<script async src="https://www.googletagmanager.com/gtag/js?id=UA-XXXXXXX-X"></script>
<script>
  window.dataLayer = window.dataLayer || [];
  function gtag(){dataLayer.push(arguments);}
  gtag('js', new Date());

  gtag('config', 'UA-XXXXXXX-X');
</script>


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