Hotspot problem

WebRotate 360 product views are now available in Joomla. Any issues?
seetvael
Posts: 2
Joined: Wed Jul 24, 2019 5:52 am
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Hotspot problem

Postby seetvael » Wed Jul 24, 2019 6:01 am

Image
https://xn--80aaaaaklh1ca3atqkju4p.xn--p1acf
Joomla 3.9.10
Gridbox 2.8.2
WebRotate_plugin 1.3.0

WebSupport
Posts: 957
Joined: Thu Aug 23, 2012 11:35 am
Location: Pasadena, CA
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Re: Hotspot problem

Postby WebSupport » Wed Jul 24, 2019 3:08 pm

Hi, thanks for your message! There's likely some script in the Gridbox theme that is interfering with the calculation of the dimensions of the hotspot SVG image (the blue circle).

If you have our PRO license, we can investigate further (as it can take some time...), otherwise, please assign some custom PNG image as your hotspot indicator in SpotEditor instead of the default SVG. Then upload the PNG image to your Joomla and enter a url of the folder where you uploaded the image in webrotate's Joomla settings under Graphics Path.

Let us know if any questions.

seetvael
Posts: 2
Joined: Wed Jul 24, 2019 5:52 am
Contact:

Re: Hotspot problem

Postby seetvael » Wed Jul 24, 2019 10:37 pm

Thank you


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