failed to activate the plugin

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Papervision
Posts: 1
Joined: Wed Sep 04, 2019 4:46 pm
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failed to activate the plugin

Postby Papervision » Wed Sep 04, 2019 4:50 pm

Hi, i'm tryng to install the plugin but when i try to activate a pop up messame me "the plugin does not have a valid header"... WHYYYYYYY???? :? :?
Someone can help me please?

WebSupport
Posts: 980
Joined: Thu Aug 23, 2012 11:35 am
Location: Pasadena, CA
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Re: failed to activate the plugin

Postby WebSupport » Thu Sep 05, 2019 9:19 am

Hi there, can you still go to your plugin list in admin and click activate there? Or is this where you see the issue?

produktufotografs
Posts: 2
Joined: Sun Dec 01, 2019 3:50 pm
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Re: failed to activate the plugin

Postby produktufotografs » Sun Dec 01, 2019 4:26 pm

Hi!
Just buy software Pro edition and couldn't upload plugin for wordpress :(

"Installing Plugin from uploaded file: webrotate360.php
Unpacking the package…

The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature"

What can I do?
My wordpress version is 5.3

WebSupport
Posts: 980
Joined: Thu Aug 23, 2012 11:35 am
Location: Pasadena, CA
Contact:

Re: failed to activate the plugin

Postby WebSupport » Sun Dec 01, 2019 10:40 pm

Hi and thanks for getting PRO :)

You actually have to upload the entire .zip file that you can download in the following link (i.e not just webrotate360.php as suggested by the error you were getting):

https://www.webrotate360.com/products/c ... n=Download

produktufotografs
Posts: 2
Joined: Sun Dec 01, 2019 3:50 pm
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Re: failed to activate the plugin

Postby produktufotografs » Mon Dec 02, 2019 2:49 am

WebSupport wrote:Hi and thanks for getting PRO :)

You actually have to upload the entire .zip file that you can download in the following link (i.e not just webrotate360.php as suggested by the error you were getting):

https://www.webrotate360.com/products/c ... n=Download


I get it but then shows me that:" The uploaded file exceeds the upload_max_filesize directive in php.ini."

WebSupport
Posts: 980
Joined: Thu Aug 23, 2012 11:35 am
Location: Pasadena, CA
Contact:

Re: failed to activate the plugin

Postby WebSupport » Mon Dec 02, 2019 7:10 am

This is a very common error when uploading larger plugins in WordPress and it has to do with your hosting provider limiting max size of files that can be uploaded to your hosting by default. Our plugin is relatively small (~5MB) so you would need to set the setting to 6 MB or more. Please see a detailed explanation and solutions here:

https://kinsta.com/knowledgebase/the-up ... n-php-ini/


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