Embedded 360 Not Working

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bero
Posts: 1
Joined: Sat Mar 16, 2019 10:21 pm
Contact:

Embedded 360 Not Working

Postby bero » Sat Mar 16, 2019 10:28 pm

Hello there,

I've downloaded the FREE version of this product.
All the instructions have been followed and I've been trying to test the demo but the plugin does not work.

Here are the steps I've taken:

Installed the plugin
Add the shortcode [wr360embed name="view1" width="100%" height="500px" config="(my address)/wp-content/plugins/webrotate-360-product-viewer/360_assets/sampleshoe/config.xml"] into my page template

When I load the page, I've got a empty viewer area and nothing happens, it seem to be all little bit different from some post already discussed.
Please help.

WebSupport
Posts: 963
Joined: Thu Aug 23, 2012 11:35 am
Location: Pasadena, CA
Contact:

Re: Embedded 360 Not Working

Postby WebSupport » Sun Mar 17, 2019 10:11 pm

Hi! Please share a link to the page with the shortcode. You can email it to support at webrotate360 dot com or paste here.

rtadej
Posts: 1
Joined: Wed Jun 19, 2019 4:53 am
Contact:

Re: Embedded 360 Not Working

Postby rtadej » Wed Jun 19, 2019 5:20 am

Hello

I have the same problem here....just loading...

[link-removed]

What can we do ?

Thank you for quick help,

BR
Tadej

WebSupport
Posts: 963
Joined: Thu Aug 23, 2012 11:35 am
Location: Pasadena, CA
Contact:

Re: Embedded 360 Not Working

Postby WebSupport » Thu Jun 20, 2019 1:46 pm

Hi Tadej, please see our reply to your email.


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