making off line viewer work in chrome or edge

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joe_Cosetino
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Joined: Sat Sep 26, 2020 6:31 am
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making off line viewer work in chrome or edge

Postby joe_Cosetino » Sat Sep 26, 2020 6:36 am

Hi
I am testing the free version and the software seems to work great, I published a file and wanted to view it in chrome (And I also tied Edge) and I just get a blank screen. I just want o make sure everything works before I purchase the pro product
Thank you in advanced
Joe Cosentino

WebSupport
Posts: 1082
Joined: Thu Aug 23, 2012 11:35 am
Location: Pasadena, CA
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Re: making off line viewer work in chrome or edge

Postby WebSupport » Sat Sep 26, 2020 8:54 am

Hi Joe,

There's a warning we show when you hit publish in the desktop software that links to FAQ #6 which leads to the following post on our blog. Please review for Chrome for example:

https://www.webrotate360.com/blog/2019/ ... drive.aspx

It's just an offline security issue that has a solution as per the link. Let me know if this doesn't help.

joe_Cosetino
Posts: 2
Joined: Sat Sep 26, 2020 6:31 am
Contact:

Re: making off line viewer work in chrome or edge

Postby joe_Cosetino » Sat Sep 26, 2020 10:23 am

I am always in to much of a hurry, I did get it to work, You guys have solved my problem I will be ordering the pro version. Thank you again

WebSupport
Posts: 1082
Joined: Thu Aug 23, 2012 11:35 am
Location: Pasadena, CA
Contact:

Re: making off line viewer work in chrome or edge

Postby WebSupport » Sat Sep 26, 2020 9:09 pm

:)


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