Problems Loading WebRotate 360 Joomla 2.5

WebRotate 360 product views are now available in Joomla. Any issues?
Alex
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Problems Loading WebRotate 360 Joomla 2.5

Postby Alex » Mon Apr 25, 2016 7:41 am

Hi there¡¡

I installed WebRotate in a Joomla 2.5 site, installed the plug in, installed the SpotEditor Software, made my own 360 image, launched it correctly locally, but when I try to publish either the sample file (SampleShoe) or my own file, it wont load (Gets stuck at the 3 bars and white box). Im using a costum HTML module and using the source editor to enter the code:

[wr360embed name="view01" width="100%" height="500px" config="/360-assets/sampleshoe/config.xml"]

to load the sample file. And using the code:

[wr360embed name="view01" width="100%" height="500px" config="/360_assets/SonoScreenST10/SonoScreenST10.xml"]

for my own file.

Im not sure what im doing wrong, any help would be appreciated :)

loading.PNG
The loading screen for sampleshow or custom file
loading.PNG (5.48 KiB) Viewed 2130 times


- Alex

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Re: Problems Loading WebRotate 360 Joomla 2.5

Postby WebSupport » Mon Apr 25, 2016 10:06 pm

Hi Alex :)

Can you please share a link to this page where it fails to load?

Alex
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Re: Problems Loading WebRotate 360 Joomla 2.5

Postby Alex » Tue Apr 26, 2016 9:32 am

WebSupport wrote:Hi Alex :)

Can you please share a link to this page where it fails to load?


Off course, this is the one:

http://www.suplitec-ndt.com/index.php/p ... /ut/fallas

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Re: Problems Loading WebRotate 360 Joomla 2.5

Postby WebSupport » Tue Apr 26, 2016 9:49 pm

Looks like you removed the shortcode from this page. Please confirm.

PS: we would need to see this page or some test page with the shortcode present so we could troubleshoot 8-)

Alex
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Re: Problems Loading WebRotate 360 Joomla 2.5

Postby Alex » Mon May 16, 2016 7:24 am

WebSupport wrote:Looks like you removed the shortcode from this page. Please confirm.

PS: we would need to see this page or some test page with the shortcode present so we could troubleshoot 8-)


Seems that the other posts are gone for some reason. Still the same problem with the shortcode changes (the directory of the files).

Maybe another suggestion?. Thanks in advance.

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Re: Problems Loading WebRotate 360 Joomla 2.5

Postby WebSupport » Mon May 16, 2016 1:25 pm

Hi, this is strange! :? I did reply here a week ago about the invisible <span></span> characters that you copy/pasted from the forum post (which is also missing) with the config xml URL. I don't see this post now for some reason..

Please just switch to the text / raw html view in your Joomla admin on this page and remove wrapping <span> </span> from the config param.

Alex
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Re: Problems Loading WebRotate 360 Joomla 2.5

Postby Alex » Mon May 16, 2016 2:24 pm

WebSupport wrote:Hi, this is strange! :? I did reply here a week ago about the invisible <span></span> characters that you copy/pasted from the forum post (which is also missing) with the config xml URL. I don't see this post now for some reason..

Please just switch to the text / raw html view in your Joomla admin on this page and remove wrapping <span> </span> from the config param.


This solved it¡¡¡ Thank you¡¡. One last question, it is possible to use other type of 360 image (out of the webrotate360 software) with the webrotate module in Joomla. Like an html file with css configurations?. Not sure if I'm being clear enough. nonetheless I'm very happy with the results¡¡¡ :D

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Re: Problems Loading WebRotate 360 Joomla 2.5

Postby WebSupport » Tue May 17, 2016 9:01 pm

I'm glad it worked!

You can change the CSS skins in the plugin settings in admin (they match the SpotEditor ones) but the rest of the integration is sort of fixed to match Joomla's inner workings. What would you like to achieve beyond what's available in the plugin right now? :ugeek:

Alex
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Re: Problems Loading WebRotate 360 Joomla 2.5

Postby Alex » Wed May 18, 2016 10:09 am

WebSupport wrote:I'm glad it worked!

You can change the CSS skins in the plugin settings in admin (they match the SpotEditor ones) but the rest of the integration is sort of fixed to match Joomla's inner workings. What would you like to achieve beyond what's available in the plugin right now? :ugeek:


I have a 360 image web file, but with instead of a .xml file to load it.This personal file, only has a .html. Can I use this to load the 360 image?. Or maybe generate the .xml out of the .html one?. Thanks in advance.

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Re: Problems Loading WebRotate 360 Joomla 2.5

Postby WebSupport » Wed May 18, 2016 10:13 pm

I think you can simply upload your published folder with the html file and the rest of the files and folders that SpotEditor creates there on publish to your Joomla FTP and then use the URL of the uploaded html file somewhere else as needed.

For example, you can then embed it somewhere else (another website or page) via iframe like this:

<iframe src="url-of-the-uploaded-html.html" width="500" height="500" frameborder="0" scrolling="no" allowfullscreen/>

Does this make sense?


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