Don't see the plugin

Any issues or questions about WebRotate 360 Product Viewer for OpenCart
andonimihai
Posts: 1
Joined: Thu Jul 21, 2016 7:08 am
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Don't see the plugin

Postby andonimihai » Thu Jul 21, 2016 7:12 am

Hi,

I recently installed a last version of Open Cart, and i want to use your plugin, it's awesome. After installation from documentation, i don't see anything in my local server. No error, and plugin does not work. What i need to do to see the magic?

Thanks, Mihai

WebSupport
Posts: 1073
Joined: Thu Aug 23, 2012 11:35 am
Location: Pasadena, CA
Contact:

Re: Don't see the plugin

Postby WebSupport » Thu Jul 21, 2016 10:43 pm

Hi Mihail and thanks for the kind words!

It's hard to comment without seeing your product page. Is there any chance you can upload your site online?

PS: usually it's either the vQmod xml files (that come with our module) were not copied to your vQmod xml directory or the Page Placeholder field in the webrotate module settings in admin doesn't match class or id of a placeholder element on your page (placeholder is a container inside your product page where the 360 product viewer embeds itself; our vQmod tries to automatically place such placeholder but it may not always work depending on your OpenCart theme).


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