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by WebSupport
Tue Oct 09, 2012 9:59 pm
Forum: Desktop Software - SpotEditor
Topic: How to Position Hot-Spot Text Box Within Viewer
Replies: 3
Views: 2536

Re: How to Position Hot-Spot Text Box Within Viewer

Sure, tizzlebdizzle! Let us know if anything..
by WebSupport
Tue Oct 09, 2012 9:57 pm
Forum: Magento Integration
Topic: Flash Rotation direction (Counterclockwise)
Replies: 1
Views: 1973

Re: Flash Rotation direction (Counterclockwise)

Hi Paul, this setting is a very recent addition that was only added in v3 of our viewer. It's not compatible with Flash module unfortunately. The plan was / is to completely stop supporting Flash with the coming release v3.1 sometime later in October. v3.1 will have the full-screen feature which was...
by WebSupport
Thu Oct 04, 2012 5:08 pm
Forum: WordPress and WooCommerce Integration
Topic: Struggling to get to work
Replies: 10
Views: 3374

Re: Struggling to get to work

Hi Joel, it's fixed now! Please check it out when you have a moment.. We will update our beta WP plugin with this fix as it seems to be specific to a certain version of PHP that we didn't test with.
by WebSupport
Wed Oct 03, 2012 10:20 am
Forum: WordPress and WooCommerce Integration
Topic: Struggling to get to work
Replies: 10
Views: 3374

Re: Struggling to get to work

Hi Joel, I guess we would need access to your ftp (our module folder at least) to try few ideas and investigate it further.

WordPress module is still a beta component and was not tested on various environments..
by WebSupport
Tue Oct 02, 2012 11:49 am
Forum: WordPress and WooCommerce Integration
Topic: Struggling to get to work
Replies: 10
Views: 3374

Re: Struggling to get to work

Thanks - we just replied to you via email.
by WebSupport
Sat Sep 29, 2012 11:59 am
Forum: Setup Issues and Embedding
Topic: Idle Viewer Consumes Browser Resources
Replies: 1
Views: 1487

Re: Idle Viewer Consumes Browser Resources

Hi Rich - thanks for the info. We don't see anything like this with just a viewer alone using the latest viewer build. Just tested using our demo site with FF 15.0.1 and IE 9.0.8 and looks completely normal after some idle (Windows 7). May be a couple of MB back and forth which is normal but nothing...
by WebSupport
Thu Sep 27, 2012 3:09 pm
Forum: WordPress and WooCommerce Integration
Topic: Struggling to get to work
Replies: 10
Views: 3374

Re: Struggling to get to work

Hi Jmg! Thanks for pushing it forward. Hard to say right away without seeing the page. The first thing to check is if the xml file is there on your server and that the path to the xml in the wp admin is pointing to it correctly. If this doesn't help, please send us a link to that page. You can eithe...
by WebSupport
Wed Sep 26, 2012 10:05 pm
Forum: Desktop Software - SpotEditor
Topic: Chrome as default browser in spoteditor
Replies: 1
Views: 1469

Re: Chrome as default browser in spoteditor

Yep - there's a simple update to fix this in Chrome:

http://www.webrotate360.com/Blog/post/L ... puter.aspx
by WebSupport
Tue Sep 25, 2012 8:57 am
Forum: Magento Integration
Topic: Magento plugin settings
Replies: 11
Views: 7977

Re: Magento plugin settings

Hi DeepBlue - sorry about the issues. The steps you have done usually help when a module doesn't show up after being installed in Magento. We have a bunch of people who got it installed on 1.7 also so I guess this is something to do with the environment / hosting. One other thing that we've heard he...
by WebSupport
Thu Sep 20, 2012 10:19 pm
Forum: Prestashop Integration
Topic: Addon for Prestashop
Replies: 10
Views: 4424

Re: Addon for Prestashop

Hi Kirk, so finally some good news.. 8-) Quick guide: http://www.webrotate360.com/360_integration_downloads/prestashop/webrotate360_prestashop_integration.pdf Add-on: http://www.webrotate360.com/360_integration_downloads/prestashop/webrotate360_prestashop_integration.zip PS: really looking forward t...

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