WebRotate 360 Support Forum

Hi! Yes, indeed... so far all reports and internal testing suggest that SpotEditor won't run on Catalina unfortunately. We're investigating

Our core viewer product doesn't include a sever component (although we recently launched a hosting platform for webrotate 360 product views - PixRiot ). Surprisingly, we also recently added a new API callback that gives you access to all xml config settings in JavaScript after xml is loaded by the v...

Integrating into a custom theme gallery is usually quite involved. We can try if you order our installation service:

https://www.webrotate360.com/services/product-installation.aspx

You can try entering the following the Placeholder field in the webrotate module settings in your admin:



This will likely replace the product gallery with the 360 view.

Thank for the update! We sent you a quick email for the other issue you have reported via support.

Hi there!

Can you please share a link to your product page so we can review and comment?

Please just create an empty file with the same name (license.lic) at the URL where it gives you 404 or replace licenseFileURL: 'license.lic' that you have removed with licenseCode: 'free'

Ah I didn't realize you were using a multi-row 360 product view which is indeed not covered fully with my solution above.

I like your approach! Thanks for sharing

Hi :) couple of things! 1) Not sure if you are using PRO version or not but the full-screen feature is not available in the free one. 2) We do have something like this built-in where we place a customizable button inside the view such that the 360 product view doesn't fully load (hence can't interfe...

WebRotate 360 Product Viewer 3.6.4 build 63 (beta) Additions and fixes: [+] Added support for uploading to PixRiot, our new optimized 360 product image hosting solution. [+] Added validation of project name and 360 product image files for compatibility with PixRiot . [+] Added automatic thumbnail g...