Search found 972 matches

Go to advanced search

by WebSupport
Thu Oct 17, 2019 7:23 am
Forum: Desktop Software - SpotEditor
Topic: Catalina Support
Replies: 1
Views: 10

Re: Catalina Support

Hi! Yes, indeed... so far all reports and internal testing suggest that SpotEditor won't run on Catalina unfortunately. We're investigating :ugeek:
by WebSupport
Sat Oct 12, 2019 10:14 pm
Forum: Setup Issues and Embedding
Topic: Dynamic configuration change file - xml
Replies: 3
Views: 159

Re: Dynamic configuration change file - xml

Our core viewer product doesn't include a sever component (although we recently launched a hosting platform for webrotate 360 product views - PixRiot ). Surprisingly, we also recently added a new API callback that gives you access to all xml config settings in JavaScript after xml is loaded by the v...
by WebSupport
Fri Oct 11, 2019 1:05 pm
Forum: OpenCart Integration
Topic: Add into thumbnails class
Replies: 5
Views: 38

Re: Add into thumbnails class

:) Integrating into a custom theme gallery is usually quite involved. We can try if you order our installation service:

https://www.webrotate360.com/services/product-installation.aspx
by WebSupport
Thu Oct 10, 2019 2:03 pm
Forum: OpenCart Integration
Topic: Add into thumbnails class
Replies: 5
Views: 38

Re: Add into thumbnails class

You can try entering the following the Placeholder field in the webrotate module settings in your admin:

Code: Select all

#product .thumbnails


This will likely replace the product gallery with the 360 view.
by WebSupport
Tue Oct 08, 2019 2:18 pm
Forum: OpenCart Integration
Topic: not able to view the sample image
Replies: 10
Views: 1299

Re: not able to view the sample image

Thank for the update! We sent you a quick email for the other issue you have reported via support.
by WebSupport
Mon Oct 07, 2019 6:49 am
Forum: OpenCart Integration
Topic: Add into thumbnails class
Replies: 5
Views: 38

Re: Add into thumbnails class

Hi there!

Can you please share a link to your product page so we can review and comment?
by WebSupport
Wed Sep 18, 2019 6:40 am
Forum: Viewer Development and Customizations
Topic: Mobile page scroll problem
Replies: 6
Views: 53

Re: Mobile page scroll problem

Please just create an empty file with the same name (license.lic) at the URL where it gives you 404 or replace licenseFileURL: 'license.lic' that you have removed with licenseCode: 'free' :ugeek:
by WebSupport
Mon Sep 16, 2019 2:56 pm
Forum: Viewer Development and Customizations
Topic: Mobile page scroll problem
Replies: 6
Views: 53

Re: Mobile page scroll problem

Ah :) I didn't realize you were using a multi-row 360 product view which is indeed not covered fully with my solution above.

I like your approach! Thanks for sharing 8-)
by WebSupport
Mon Sep 16, 2019 2:13 pm
Forum: Viewer Development and Customizations
Topic: Mobile page scroll problem
Replies: 6
Views: 53

Re: Mobile page scroll problem

Hi :) couple of things! 1) Not sure if you are using PRO version or not but the full-screen feature is not available in the free one. 2) We do have something like this built-in where we place a customizable button inside the view such that the 360 product view doesn't fully load (hence can't interfe...
by WebSupport
Wed Sep 11, 2019 2:29 pm
Forum: Desktop Software - SpotEditor
Topic: Announcements
Replies: 8
Views: 2191

Re: Announcements

WebRotate 360 Product Viewer 3.6.4 build 63 (beta) Additions and fixes: [+] Added support for uploading to PixRiot, our new optimized 360 product image hosting solution. [+] Added validation of project name and 360 product image files for compatibility with PixRiot . [+] Added automatic thumbnail g...

Go to advanced search

cron