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by WebSupport
Mon Feb 22, 2021 4:44 pm
Forum: WordPress and WooCommerce Integration
Topic: Continuous jQuerry errors with woocommerce integration
Replies: 2
Views: 103

Re: Continuous jQuerry errors with woocommerce integration

Hi, this one was fun to troubleshoot! So the issue is caused by a rogue plugin so to speak :) as it breaks native JavaScript functionality and specifically it overrides the native javascript Date.now() function that returns a numeric time-stamp and makes it return a full date string (e.g Mon Feb 22 ...
by WebSupport
Sun Feb 21, 2021 3:47 pm
Forum: Viewer Development and Customizations
Topic: Hotspot JavaScript Action How To
Replies: 4
Views: 151

Re: Hotspot JavaScript Action How To

Hi there and thanks for the update! 8-) There's another way to do it and it's via hotspot APIs which are more advanced and have various other options. You can see them in action if you download this archive and see the api template in the root: https://webrotate360.s3.amazonaws.com/sites/webrotate36...
by WebSupport
Tue Feb 16, 2021 8:33 am
Forum: Viewer Development and Customizations
Topic: Hotspot links don't work on iOS
Replies: 6
Views: 975

Re: Hotspot links don't work on iOS

Hi! Please install v3.6.5 beta which has this addressed everywhere. If you are using free version you may download it here:

https://www.webrotate360.com/products/w ... aspx#other
by WebSupport
Wed Jan 27, 2021 10:48 pm
Forum: Feature Suggestions
Topic: Background images inside webroater holder
Replies: 1
Views: 164

Re: Background images inside webroater holder

Thanks for your feedback, James. We added this to our list of enhancements to consider for the next release.
by WebSupport
Thu Jan 21, 2021 8:50 am
Forum: WordPress and WooCommerce Integration
Topic: Nested shortcodes
Replies: 6
Views: 219

Re: Nested shortcodes

It doesn't seem like your code is rendering yet. May be it's some sort of page cache you have there?

2021-01-21_8-47-34.png


You can simply add this instead of rendering another shortcode (at least to test this):

$replace .= '<div class="spin360-icon"></div>';
by WebSupport
Thu Jan 21, 2021 8:25 am
Forum: WordPress and WooCommerce Integration
Topic: Nested shortcodes
Replies: 6
Views: 219

Re: Nested shortcodes

Hi! We would need to see it in action to advise. Can you possibly share a link to the page with the issue? You may send it to support at webrotate360 dot com or paste here.
by WebSupport
Wed Jan 20, 2021 10:26 pm
Forum: WordPress and WooCommerce Integration
Topic: Nested shortcodes
Replies: 6
Views: 219

Re: Nested shortcodes

Hi Oleksiy, We're not familiar with nested shortcodes in WordPress unfortunately, but you can modify the content (i.e "thumbnail or text" as per your example) as needed in PHP in class-wr360-shortcodes.php by changing the $content parameter: public function add_expand_shortcode_hanlder($at...
by WebSupport
Mon Dec 28, 2020 3:30 pm
Forum: Desktop Software - SpotEditor
Topic: How to remove a watermark image
Replies: 1
Views: 254

Re: How to remove a watermark image

Hi Mark, yes... we should add some UI there and a tool-tip or something! To delete a watermark on Mac, click on the watermark inside the preview, then Fn + Backspace / Delete key on your Mac keyboard.
by WebSupport
Fri Dec 18, 2020 9:05 am
Forum: Viewer Development and Customizations
Topic: Multiple 360 views on the same page and custom buttons
Replies: 5
Views: 536

Re: Multiple 360 views on the same page and custom buttons

Hi Larry, if you don't use iFrames (which you can simply insert as many as needed on a page), the best example is to publish your project in SpotEditor using a template called "Multiple embedded views" that you can select on the Publish form. This will create a working html file with the i...
by WebSupport
Thu Dec 03, 2020 2:37 pm
Forum: Viewer Development and Customizations
Topic: Multiple 360 views on the same page and custom buttons
Replies: 5
Views: 536

Re: Multiple 360 views on the same page and custom buttons

Hi Steve, yes, it's possible to customize the buttons as it's all in CSS via SVG images you may replace.

As for the example, I just sent you a private message.

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