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by WebSupport
Sun Sep 06, 2020 10:12 pm
Forum: PixRiot
Topic: Custom Hotspot indicators not showing in PixRiot
Replies: 4
Views: 519

Re: Custom Hotspot indicators not showing in PixRiot

With the latest update we made it very easy to get a URL of a PixRiot folder with hotspot indicator icons. So instead of going through the step #2, just click the globe button in your folder item and copy the URL you will see there and paste it in the Graphics Path as per step #3 above.
by WebSupport
Sun Sep 06, 2020 10:06 pm
Forum: Desktop Software - SpotEditor
Topic: Image List not clearing/reloading on New Project
Replies: 4
Views: 37

Re: Image List not clearing/reloading on New Project

This was fixed last week. Sending you the latest Windows build shortly.
by WebSupport
Sun Sep 06, 2020 10:04 pm
Forum: PixRiot
Topic: Rename Function
Replies: 1
Views: 7

Re: Rename Function

Yes! This is at the very top of our feature request list... We'll prioritize it.
by WebSupport
Sun Sep 06, 2020 9:58 pm
Forum: PixRiot
Topic: Certain Spin will not display
Replies: 3
Views: 17

Re: Certain Spin will not display

Just got a chance to review the forum posts.. thanks for confirming! Impressive work 8-)
by WebSupport
Sun Sep 06, 2020 9:53 pm
Forum: Shopify App
Topic: Changing images on Shopify
Replies: 1
Views: 29

Re: Changing images on Shopify

Hi, yes... sorry about this! This is why we say the following on our Shopify app page ( link ) in the beginning as this is expected unfortunately: ... Please also note that this app will not automatically integrate with existing image galleries (e.g a sliding product gallery on a product page in Sho...
by WebSupport
Tue Sep 01, 2020 3:23 pm
Forum: Desktop Software - SpotEditor
Topic: Same-window popup div for hotspot links?
Replies: 3
Views: 25

Re: Same-window popup div for hotspot links?

Alternatively you can use viewer's API to intercept hotspot activation events and use the hotspot info you receive in there as needed e.g using the URL of the hyperlink action you can extract from there.
by WebSupport
Tue Sep 01, 2020 3:21 pm
Forum: Desktop Software - SpotEditor
Topic: Same-window popup div for hotspot links?
Replies: 3
Views: 25

Re: Same-window popup div for hotspot links?

Do you control the naming of the web pages in your aTargetURL? As you can have your hotspots named such that you can construct the URL names as needed in hotspot's JavaScript action callback that viewer calls on hotspot activation via hotspot info you receive in the callback.
by WebSupport
Mon Aug 24, 2020 10:27 pm
Forum: Desktop Software - SpotEditor
Topic: Image List not clearing/reloading on New Project
Replies: 4
Views: 37

Re: Image List not clearing/reloading on New Project

Hmm... :ugeek: Will investigate & fix shortly. Are you on Windows or Mac?
by WebSupport
Fri Aug 21, 2020 1:43 pm
Forum: Desktop Software - SpotEditor
Topic: Sensitivity Sliders greyed out
Replies: 1
Views: 28

Re: Sensitivity Sliders greyed out

Hi! Both sliders are activated only when you work on a multi-row 360 product view. Here's an example of such a multi-row 3d product view (note how you can drag it horizontally and vertically at the same time): https://www.webrotate360.com/examples/browse-all-examples/multi-row-3d-car-model.aspx They...
by WebSupport
Thu Aug 20, 2020 7:38 am
Forum: Setup Issues and Embedding
Topic: fullscreen
Replies: 1
Views: 55

Re: fullscreen

Hi there! Fullscreen feature requires a PRO license as per this summary:

https://www.webrotate360.com/pricing.aspx

PS: Flash support has been removed from our products about 8 years ago.

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