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by WebSupport
Sun Jul 05, 2020 3:02 pm
Forum: Setup Issues and Embedding
Topic: Sellerdeck Integration of Webrotate 360
Replies: 1
Views: 9

Re: Sellerdeck Integration of Webrotate 360

This is excellent, Jonathan! Thank you 8-)
by WebSupport
Wed Jul 01, 2020 8:27 am
Forum: Setup Issues and Embedding
Topic: Disable full screen button in trial/free version
Replies: 1
Views: 12

Re: Disable full screen button in trial/free version

Hi and thanks for your message! There're two simple ways to accomplish this: 1. Turn off the full-screen button under Interface -> Options: 2. Use the "empty" skin that doesn't show any toolbar buttons. 360-product-view-free-turn-full-screen-off.png Alternatively, you can implement your ow...
by WebSupport
Tue Jun 30, 2020 11:48 pm
Forum: WordPress and WooCommerce Integration
Topic: Cannot read property 'length' of undefined
Replies: 2
Views: 21

Re: Cannot read property 'length' of undefined

Hi Yari, it looks like the issue is due to basewidth parameter in the shortcode being in % vs px that the plugin requires. For the explanation of basewidth, please see bullet 3 here: https://www.webrotate360.com/products/cms-and-e-commerce-plugins/plugin-for-wordpress-and-woocommerce.aspx?section=In...
by WebSupport
Thu Jun 25, 2020 7:38 am
Forum: PixRiot
Topic: Updating only non-graphic files for PixRiot?
Replies: 5
Views: 22

Re: Updating only non-graphic files for PixRiot?

Good point about the validation...

Can't wait for more ideas and suggestions! You are very helpful 8-) Thank you.
by WebSupport
Thu Jun 25, 2020 7:35 am
Forum: Feature Suggestions
Topic: PixRiot show account stats on left bar
Replies: 1
Views: 17

Re: PixRiot show account stats on left bar

Yes, this looks very good. In the new version with usage statistics we're about to release, some of this is located under Settings (accessible via Avatar icon in the right corner) but this is also interesting as we plan to have Analytics section on the left which can expand and show a panel like you...
by WebSupport
Thu Jun 25, 2020 7:31 am
Forum: PixRiot
Topic: Custom Hotspot Icon not showing on PixRiot
Replies: 3
Views: 13

Re: Custom Hotspot Icon not showing on PixRiot

Here they are! :)
by WebSupport
Tue Jun 23, 2020 2:23 pm
Forum: PixRiot
Topic: Updating only non-graphic files for PixRiot?
Replies: 5
Views: 22

Re: Updating only non-graphic files for PixRiot?

All good ideas. What do you think if we show a dialog upon dropping assets in PixrRiot with an option to skip images?
by WebSupport
Tue Jun 23, 2020 2:12 pm
Forum: Feature Suggestions
Topic: PixRiot export code/URLs to spreadsheet
Replies: 2
Views: 15

Re: PixRiot export code/URLs to spreadsheet

Love it! 8-) Thank you.

Please give us a couple of weeks to add a CSV export like this. Not sure we can easily pull the number of images yet (why do you need it, just curious?) but we can add it later on, once we record this in a readily accessible fashion.
by WebSupport
Mon Jun 22, 2020 5:04 pm
Forum: PixRiot
Topic: Updating only non-graphic files for PixRiot?
Replies: 5
Views: 22

Re: Updating only non-graphic files for PixRiot?

There's no way currently to re-upload the same project while skipping the images. It would be a great feature though... let us noodle on this :)
by WebSupport
Mon Jun 22, 2020 5:00 pm
Forum: PixRiot
Topic: Forcing Cache flush for PixRiot uploads
Replies: 3
Views: 15

Re: Forcing Cache flush for PixRiot uploads

Yes, the guaranteed way is to re-copy a URL that you see in the Embed / Share dialog after re-uploading the assets. It will produce the same URL as before but with a different t parameter. Alternatively, you can manually add something different after t= at the end of the original URL: https://v1.pix...

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