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by WebSupport
Fri Apr 12, 2019 6:36 am
Forum: Setup Issues and Embedding
Topic: Dynamic configuration change file - xml
Replies: 1
Views: 30

Re: Dynamic configuration change file - xml

This would usually be done on the server such that either when the page is loading or upon some ajax request your server code can generate an xml file on the fly as needed. And then the viewer script simply points to the generated xml as usual. PS: because we always require a URL of the xml file, it...
by WebSupport
Wed Apr 10, 2019 10:26 pm
Forum: Prestashop Integration
Topic: Announcements
Replies: 3
Views: 1445

Re: Announcements

WebRotate 360 Product Viewer Integration v2.6 for PrestaShop 1.7.x Released: What's new since v2.5.x: [+] Added latest v3.6.3 viewer core (released version). [+] Added two new viewer skins (zoom_dark, zoom_light). [+] Added custom viewer cursors, support for pause viewer on load, zoom on single cli...
by WebSupport
Tue Apr 02, 2019 5:19 pm
Forum: Viewer Development and Customizations
Topic: Transparent Background not taken into account ?
Replies: 3
Views: 36

Re: Transparent Background not taken into account ?

Somehow we missed your reply! Sorry... :oops: I believe you just need to select this option in the attached screenshot in SpotEditor:

2019-04-02_18-17-24.png


Does this help?
by WebSupport
Thu Mar 28, 2019 9:30 am
Forum: Viewer Development and Customizations
Topic: Transparent Background not taken into account ?
Replies: 3
Views: 36

Re: Transparent Background not taken into account ?

Ho Thomas, and thanks for contacting us here! We did receive your email and voicemail as well :)

Do you mind sharing a link to your WordPress page with the shortcode?
by WebSupport
Wed Mar 27, 2019 6:35 am
Forum: Viewer Development and Customizations
Topic: Fullscreen not resizing image to screensize
Replies: 3
Views: 34

Re: Fullscreen not resizing image to screensize

Hi there! Yes, indeed. We never wanted to stretch the 360 product photography images beyond their max dimensions as configured in SpotEditor under Images->Tools->Resize so they don't appear blurry. Something we may re-consider as there probably some applications where this is acceptable. Your soluti...
by WebSupport
Tue Mar 26, 2019 1:05 pm
Forum: Setup Issues and Embedding
Topic: Multiple rotators on a single page
Replies: 9
Views: 59

Re: Multiple rotators on a single page

Any time.. thanks for the update!
by WebSupport
Tue Mar 26, 2019 7:11 am
Forum: Setup Issues and Embedding
Topic: Multiple rotators on a single page
Replies: 9
Views: 59

Re: Multiple rotators on a single page

Thanks for the link. The error we see right now now is in removeRotator at WR360.ImageRotator.prototype.reload() which you probably just added. The idea of reload api is a bit different (please see below). Instead of creating multiple instances which likely didn't work very well in v3.5, you can use...
by WebSupport
Mon Mar 25, 2019 12:55 pm
Forum: Setup Issues and Embedding
Topic: Multiple rotators on a single page
Replies: 9
Views: 59

Re: Multiple rotators on a single page

PS: api object that we return upon initialization has api.reload method that can be used to reload the same instance of the viewer with a different .xml which may help right away.
by WebSupport
Mon Mar 25, 2019 12:53 pm
Forum: Setup Issues and Embedding
Topic: Multiple rotators on a single page
Replies: 9
Views: 59

Re: Multiple rotators on a single page

Yes, please send us the link :) Please try including the latest CSS for the newer imagerotator to work correctly. v3.6.x has too many fixes and improvements which will affect the deployment one way or another and a few that relate to what you are doing. This would be the first thing we would recomme...

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