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by WebSupport
Thu Jun 20, 2019 1:46 pm
Forum: WordPress and WooCommerce Integration
Topic: Embedded 360 Not Working
Replies: 3
Views: 93

Re: Embedded 360 Not Working

Hi Tadej, please see our reply to your email.
by WebSupport
Wed Jun 12, 2019 4:06 pm
Forum: WordPress and WooCommerce Integration
Topic: Full Size Popup
Replies: 7
Views: 948

Re: Full Size Popup

by WebSupport
Tue Jun 04, 2019 12:35 pm
Forum: WordPress and WooCommerce Integration
Topic: Stuck Loading at 99%
Replies: 16
Views: 325

Re: Stuck Loading at 99%

Thanks for the link! Do you think you can remove the duplicate jquery script on line 405 in the footer of the page?

<script type="text/javascript" src="https://.../wp-content/themes/..../js/jquery.js"></script>

It would fix the issue right away.
by WebSupport
Tue Jun 04, 2019 7:03 am
Forum: WordPress and WooCommerce Integration
Topic: Stuck Loading at 99%
Replies: 16
Views: 325

Re: Stuck Loading at 99%

Hi there!

Can you possibly share a link to the page with the error?
by WebSupport
Fri May 31, 2019 9:29 pm
Forum: 360 Product Photography
Topic: Model 3D file .fbx
Replies: 1
Views: 40

Re: Model 3D file .fbx

Hi and thanks for contacting us here! You would need to render a sequence of standalone 360 degree product images (preferably jpg) using your 3d software and then import the images into WebRotate 360 SpotEditor that you can download here . Usually you would animate a virtual camera around the object...
by WebSupport
Thu May 23, 2019 10:09 pm
Forum: Viewer Development and Customizations
Topic: Fully responsive template
Replies: 1
Views: 43

Re: Fully responsive template

Hi, 1) I believe we discussed blowing images up in one of the previous threads :) Our original view on this is that blurring images is not generally desired when they happen to be smaller than the current viewer container. But... we will consider auto-enlarging the images beyond their max in the nex...
by WebSupport
Fri May 17, 2019 9:48 am
Forum: OpenCart Integration
Topic: Is 360thumb image a limitation of Free Version?
Replies: 7
Views: 97

Re: Is 360thumb image a limitation of Free Version?

You can potentially use the main image id (or class) in the Placeholder field in the webrotate module settings but it will likely interfere with the popup activation code of the native gallery (or may not, depending on webrotate's Popup Gallery setting and possibly other variables).
by WebSupport
Wed May 15, 2019 6:26 am
Forum: OpenCart Integration
Topic: Is 360thumb image a limitation of Free Version?
Replies: 7
Views: 97

Re: Is 360thumb image a limitation of Free Version?

Yes, this is an expect behavior in the popup mode in that the main image may require popup zooming (as it would be the case without the 360 product view integration) and 360 is a separate "thumbnail" that behave as other gallery thumbnails in the gallery. An alternative is to not use the p...
by WebSupport
Tue May 14, 2019 1:00 pm
Forum: OpenCart Integration
Topic: Is 360thumb image a limitation of Free Version?
Replies: 7
Views: 97

Re: Is 360thumb image a limitation of Free Version?

Hmm.. can you please share a link to the product page with the issue? You can use email if needed.
by WebSupport
Fri May 10, 2019 6:22 am
Forum: OpenCart Integration
Topic: Is 360thumb image a limitation of Free Version?
Replies: 7
Views: 97

Re: Is 360thumb image a limitation of Free Version?

Hi, it's not a limitation of the free version. Please check the value of Popup Gallery dropdown in webrotate module settings in your admin. Is it "disabled"? Also, depending on a template you use, our product vqmod (vqmod_webrotate360_def_product.xml) may not be able to integrate into the ...

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