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by johnv@nbe-inc.com
Wed May 27, 2020 6:19 am
Forum: Bug Reports
Topic: Image Artifacts in Chrome/Safari
Replies: 1
Views: 32

Image Artifacts in Chrome/Safari

We use WR360 in a modal, and when zooming in on an image, we are seeing image artifacts and black backrounds outside the viewer window. To my knowledge, what's happening inside the viewer should not be affecting outside the window. When the artifacts happen, I'm not able to identify them in the DOM....
by johnv@nbe-inc.com
Fri Dec 20, 2019 6:09 am
Forum: Viewer Development and Customizations
Topic: Transparent Hotspot Background
Replies: 4
Views: 500

Re: Transparent Hotspot Background

Also thought it might be helpful to attach one of my XML files. I can't attach it, but here it is to download:

https://www.dropbox.com/s/vz499yz7luywg ... 1.xml?dl=0
by johnv@nbe-inc.com
Fri Dec 20, 2019 6:06 am
Forum: Viewer Development and Customizations
Topic: Transparent Hotspot Background
Replies: 4
Views: 500

Re: Transparent Hotspot Background

I attached the graphic, thanks!
by johnv@nbe-inc.com
Thu Dec 19, 2019 6:04 am
Forum: Viewer Development and Customizations
Topic: Transparent Hotspot Background
Replies: 4
Views: 500

Transparent Hotspot Background

Hello, I'm using a transparent PNG as a static hotspot to show a logo in the same position/size in the viewer window. My problem is even though I'm using a transparent PNG, I'm getting a white background for the image. Is there a way to make this image transparent? Thanks. https://s3.amazonaws.com/n...

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